Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to TOCTOCTOC! The terms “we”, “us” and “our” refer to TOCTOCTOC. TOCTOCTOC operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). TOCTOCTOC is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the device and settings you use.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. TOCTOCTOC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until TOCTOCTOC confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as TOCTOCTOC may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

Please note: We do not offer refunds under any circumstances. Only product exchanges are allowed within 10 days of delivery, in accordance with our Exchange Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made. You agree to promptly update your information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including text, images, graphics, trademarks, and designs, is owned by TOCTOCTOC or our licensors. You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or otherwise exploit any part of the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or features from third parties. These are provided "as is" without warranties. Your use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Access and use of those sites are at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

TOCTOCTOC is powered by Shopify, but all sales are directly with TOCTOCTOC. Shopify is not responsible for your purchases, and you release Shopify from all related claims.

SECTION 10 - PRIVACY POLICY

Personal information collected is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to these policies.

SECTION 11 - FEEDBACK

By submitting feedback or reviews, you grant TOCTOCTOC a license to use and display such content. You are responsible for the accuracy and legality of your submissions.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, the Services may contain errors or omissions. We reserve the right to correct any such errors, change information, or cancel orders at any time without notice.

SECTION 13 - PROHIBITED USES

You may not misuse the Services. Prohibited uses include violating laws, infringing on intellectual property, spreading malware, or interfering with the Services. We reserve the right to terminate access for violations.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time. Certain obligations and rights, such as those relating to intellectual property and indemnification, survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

All Services and products are provided "as is" without warranties of any kind. Use of the Services is at your own risk.

SECTION 16 - LIMITATION OF LIABILITY

TOCTOCTOC shall not be liable for indirect, incidental, special, or consequential damages related to the use of the Services or products purchased.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless TOCTOCTOC and related parties from claims arising out of your breach of these Terms or your misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the rest shall remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the full agreement between you and TOCTOCTOC. Failure to enforce any right does not constitute a waiver.

SECTION 20 - ASSIGNMENT

You may not assign these Terms. TOCTOCTOC may assign them without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where TOCTOCTOC is headquartered.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect the meaning of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the new Terms.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@toctoctoc.design.